The Cash Register: FAQs and Terms & Conditions

The Cash Register: FAQs and Terms & Conditions

    By Posted 12 days ago

    How do I enter?

    You can enter the competition by texting YES to 61025 (cost £2.00 plus 1 standard network rate message) or online at the bottom of this page.

    You can enter each daily draw a maximum of 6 times via SMS (including free entries) and a maximum of 6 times online for free. We strongly advise against excessive use.

    When do I enter?

    You must enter during the opening and closing times of each draw of the competition. Entry to the competition will open and close as follows:

    Monday’s Draw: opens at 3:10pm Friday, closes at 3:00pm Monday

    Tuesday’s Draw: opens at 3:10pm Monday, closes at 3:00pm Tuesday

    Wednesday’s Draw: opens at 3:10pm Tuesday, closes at 3:00pm Wednesday

    Thursday’s Draw: opens at 3:10pm Wednesday, closes at 3:00pm Thursday

    Friday’s Draw: opens at 3:10pm Thursday, closes at 3:00pm Friday

    I have sent a text to enter but haven’t received an entry confirmation message

    There could be several reasons why you haven’t received a confirmation message. This could be due to insufficient funds, a bar on your account or a network problem.

    You will need to speak to your network about this.

    EE: 150

    O2: 0344 809 0202

    Three: 0333 338 1003

    Sky: 0333 7591 018

    Virgin: 0345 454 1111

    If the prize has rolled over, do I need to enter again?

    If you have entered a round which is not won, your entries will automatically be carried over and entered in to the next draw. You can enter again if you want to, but your entries from the previous round will still be valid.

    Where there has been a winner for a daily draw, a new prize amount will be announced on-air for the next daily draw, and you will need to enter again to be eligible to win.

    For full details, please see the terms and conditions.

    Am I’m being charged for receiving texts promoting Cash Register?

    No. Any texts that start with ‘FreeMsg’ are free to receive.

    I want to stop receiving messages

    To opt out of our free marketing messages, just text STOP to 61025 (1 standard network rate message). For full details, please see the terms and conditions.

    My network say I am in a subscription and I can have a refund

    We do not operate a subscription service, and any charges you have received are for entering our competitions.

    How much does it cost to play Cash Register?

    Entry via text costs £2 plus 1 standard rate message. The maximum you can spend if you enter by text is £8 per day and we strongly advise against excessive use. Online entry is free. You can opt out of receiving free reminder texts by texting STOP to 61025 (1 standard network rate message). You can also ask your network to put a premium rate bar on your account, which would prevent you from entering by text.

    My text message isn’t sending or is failing.

    If your text message entry to us is not leaving your phone, then it hasn’t reached us and won’t be included in the draw. This is something that isn’t under our control, and you’ll need to contact your network in order to resolve this issue:

    EE: 150

    O2: 0344 809 0202

    Three: 0333 338 1003

    Sky: 0333 7591 018

    Virgin: 0345 454 1111

    To confirm, if this is happening, you won’t have been charged.

    I had a missed call, was it Cash Register?

    Unfortunately we cannot disclose this information, however it is possible that the call will be from a withheld number. Before entering the competition we would recommend ensuring that you will be able to play at the times announced on air.

    I haven’t had a text – what is today’s prize value?

    The prize value is announced on air each day after 8am. This will then be repeated each hour until the draw at 3pm.

    If this hasn’t answered your question, full terms and conditions can be found below.

    Cash Register Terms and Conditions

    These Competition terms and conditions should be read together with, and are in addition to, Bauer Radio Limited’s standard terms and conditions at: http://www.bauerlegal.co.uk/radio-competition-terms.html (the “General Terms”). Together these specific competition terms and conditions and the General Terms shall be referred to as the “Terms”. Where there is a conflict between these terms and the General Terms, these terms shall prevail.

    ITEM 1: COMPETITION NAME

    “Cash Register” running from the Start Date to the End Date as set out below (the “Competition”).

    ITEM 2: PROMOTER

    Bauer Radio Limited, registered office: Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA and registered under company number 01394141 (the “Promoter”)

    This is a Hits Radio Network Scotland Competition, running across the following radio stations:

    Clyde 1

    Forth 1

    MFR

    Northsound 1

    Tay FM

    West FM

    Radio Borders

    Subject to the other provisions of these Terms and Conditions the Competition is open only to those living in the broadcast areas of the above named stations (the “Hits Radio Network Scotland” stations), which is strictly limited to Scotland and North Northumberland.

    ITEM 3: WEBSITE

    The website shall be www.planetradio.co.uk/clyde/ (the “Website”)

    ITEM 4: COMPETITION START DATE AND END DATE

    Start Date: Friday 15th November, 2019 8:00am

    End Date: Friday 20th December, 2019 3:00pm

    Entries to the Competition will open on Friday 15th November at 8:00am.

    The first round of the competition will take place on Friday 15th November after 3:00pm. We reserve the right to broadcast the Competition at any time throughout each day during the broadcast schedule. As further described below, the Competition consists of multiple daily draws. Where there is no winner for a daily draw, all valid entries for that daily draw will be rolled over into the pool of entries for the following daily draw. One or more rollovers of a daily draw shall be referred to as a “Round”. Where there is no winner of a daily draw and a rollover takes place, those entrants who have already entered that same Round are permitted to enter again for additional chances to play the Competition.

    ITEM 5: COMPETITION DETAILS

    At 8am each weekday (Monday to Friday) during the Entry Periods of the Competition, as set out below, the presenter(s) of a Station will announce on-air the cash register amount (“Prize Amount”) in pounds and pence, relevant to that daily draw of the Competition. For the avoidance of doubt, where there is a rollover of a daily draw due to an Entrant failing to win any of the Prize Amount, the Prize Amount on the following day shall not be lower than on the previous day of that Round.

    Each Prize Amount will be valid for that day’s draw only, will be the winning answer and will also be the cash prize that entrants are trying to win for that day (hereby known as the “Prize”).

    As set out above, the relevant Prize Amount for each day of the Competition will be announced on-air. However, we reserve the right to announce the Prize Amount at any time during the relevant day of the Competition. We may also advertise the current Prize Amount on the respective Station’s website, social media or via an SMS marketing message or via any other medium at our absolute discretion.

    After each Entry Period has closed, one entrant from all of the valid entries will be selected by automated random draw and will be contacted by the phone number provided with their entry. This may be live on air or off-air to be played out at a later time on-air. All callers are randomly selected in the same way and any off-air recording will only ever take place after the entries have closed.

    In order to play the Competition, the entrant must answer their phone within 5 rings. The 5 rings will be judged according to the Station audio recording (for the avoidance of doubt the sound of a “ring ring” shall count as one ring, not two). The entrant will be asked to play the Competition as soon as they answer the phone. If they are not in a position to play for any reason then they will be unable to play the Competition, and no other entrant will be called.

    If you are selected, you will be required to talk to the presenter(s) and your call will be recorded and played on-air (assuming there is no breach by you of these terms and conditions).

    The entrant who is randomly selected to play will be asked to name the Prize Amount relevant to that daily draw of the Competition.

    If they give the correct Prize Amount in pounds and pence of that day’s Prize Amount then they will win the Prize. We may ask an entrant to repeat or confirm their answer.

    The entrant will not win the Prize should they:

    • fail to answer the phone at all; or

    • fail to answer the phone within five rings (according to the station’s audio); or

    • give the incorrect Prize Amount; or

    • fail to say anything at all; or

    • be disconnected for any reason beyond our control

    The answer given must be clearly audible to presenters and adjudicators and audible on the studio’s audio recording. If this is unclear or inaudible due to a poor signal or any other reason, entrants are ineligible to win. If entrants appear in the judgement of the presenters and/or adjudicators to be driving illegally, they will not be eligible to win. Where there is any doubt in relation to whether or not an entrant has given the correct Prize Amount or the prize should be awarded, we reserve the right to defer decision making to an off-air adjudicator to check the audio recording with reference to these terms and conditions. All our decisions relating to the Competition and/or awarding of prizes are final. No discussions or correspondence with entrants or any other person will be entered into.

    Where there has been a winner for a daily draw, the new Prize Amount will be announced on-air for the next daily draw and you will need to enter again to be eligible to win. All previous entries for the daily draw which has been won will not be valid for future draws. Where there has not been a winner for a daily draw, there will be a rollover and a new Prize Amount will be announced on-air for the next daily draw. In the event of a rollover, you do not need to enter again in order to be eligible to win, but you are able to do so (as described at Item 4) if you would like to increase your chances of winning.

    If no winner is declared, all entrants from the completed draw, and any other previous draws, where no winner was declared, will automatically be eligible for the next daily draw that takes place after 3:00pm the following weekday. A new Prize Amount may be announced for the next draw. This will be done in line with these terms and conditions.

    We reserve the right to guarantee a winner for a daily draw. This will be clearly communicated on air throughout the entry period of that daily draw. Where a winner is guaranteed, if the first entrant chosen to play is not declared the winner, another entrant will be drawn at random and asked to play. This process will continue until a winner is declared.

    ITEM 6: DRAW DETAILS

    Entry to the first draw will open at 8:00am on Friday 15th November and close at 3:00pm on Friday 15th November.

    Following the first draw, entry to the competition will open and close as follows (individually an “Entry Period”, together the “Entry Periods”):

    • Monday’s Draw: opens at 3.10pm Friday, closes at 3.00pm Monday

    • Tuesday’s Draw: opens at 3:10pm Monday, closes at 3:00pm Tuesday

    • Wednesday’s Draw: opens at 3:10pm Tuesday, closes at 3:00pm Wednesday

    • Thursday’s Draw: opens at 3:10pm Wednesday, closes at 3:00pm Thursday

    • Friday’s Draw: opens at 3:10pm Thursday, closes at 3:00pm Friday

    If an entry is received after the closing time for a daily draw (but before the End Date), unless you receive a text message advising your entry has been unsuccessful (in which case you may still be charged), your entry will be valid for the following daily draw. For the avoidance of doubt, any entries received before or after the End Date (as stated above) will be invalid but you may still be charged.

    The daily draws will take place each weekday (Monday to Friday) after entry to that daily draw has closed (after 3:00pm each day). Once the Entry Period has closed a random automated draw of all registered, qualifying entrants will take place and the Station shall call the phone number provided by the Entrant.

    ITEM 7: ENTRANT RESTRICTIONS

    You can enter each daily draw a maximum of 6 times via SMS (including free entries) and a maximum of 6 times online for free. Entrants must obtain permission from the bill payer before texting to enter the Competition.

    Where we operate any incentive for entrants to receive bonus entries for each SMS entry these bonus entries shall not be subject to the usual cap.

    The Competition is only open to people aged 18 and over who: (i) live in the areas of Scotland or North Northumberland, (ii) are not one of our employees (or living with, or related to, one of our employees) and (iii) are not one the employees of any company associated with the competition (or living with, or related to, one of the employees).

    Entrants are only able to win a single prize throughout the duration of this Competition. There is no limit on the value of a single prize that may be provided to the individual winner of a Competition. However, no person may win more than one prize valued at £500 or more via any of our Competitions in any six (6) month period. A winner may continue to receive SMS messages in relation to the Competition and invitations to enter the Competition. For the avoidance of doubt, a winner should not enter the Competition again if they have already won in the previous six (6) months as they are ineligible to win. If a previous winner is drawn at random in a subsequent competition, or subsequent round of the same competition, they will be disqualified, and another entrant will be drawn at random. If it emerges after a winner has been awarded a Prize that they are a previous winner, in breach of these terms and conditions, they will be excluded and the Prize shall not be paid to them. If the Prize has already been paid, this must be returned immediately upon request. For clarity, it is possible to be drawn more than once to play the Competition between the Start Date and End Date, and if the entrant drawn has not previously won the Prize, they are eligible to play again.

    ITEM 8: ROUTES OF ENTRY AND COSTS

    You can enter the Competition by sending an SMS message starting with the keyword YES to 61025. If your message does not start with the valid keyword(s), or is not sent to the valid number, it will not be entered in to the draw. You will receive an automated SMS response to your SMS message confirming your entry. You can also enter online below.

    You are responsible for all costs associated with entering this competition. Texts cost £2.00 (from the UK) + standard network rate. You must have permission from the bill payer before sending. Online entry is free.

    We reserve the right to run bonus SMS entry incentives throughout the duration of the Competition. These incentives will be communicated via the automated SMS response received to confirm your entry.

    Example 3for2 Offer

    Once you’ve sent an entry text, you’ll receive an auto-response confirming your entry. You will then have the chance to text: YES to 61025, again (at a further cost of £2.00 + standard network rate) and you will be entered 2 more times – your ‘3rd’ entry being free. You must do this before the closing time of each daily draw, otherwise you will not be eligible for your ‘3rd’ entry being free.

    Entrants must enter during the Entry Periods of the Competition. Any entries received outside of the Entry Periods will not be entered but may still be charged. Bauer Radio Limited is not responsible for any latency experience or technical fault by your mobile phone network, which may delay or prevent the delivery of your text message to us.

    For clarity, each competition Round is separate and the entry pool will be re-set after the conclusion of each Round (i.e. after there has been a winner), meaning that entrants would be required to enter again for any future draws or Rounds if they wished to be entered into the Competition again.

    ITEM 9: WINNER ANNOUNCEMENT

    Entrants who are randomly selected to play will be contacted personally after the Entry Period as stated above closes. By entering the Competition, you are automatically consenting to being called live on air at this time (where a call is not recorded off-air) and having your name and location announced on-air.

    The name and the hometown of the winner may also be posted on the Promoter’s website and / or social media platforms after they have been announced on-air.

    ITEM 10: PRIZE DETAILS

    The Prize will always be a cash amount that will be delivered to a winner paid in cash, by bank transfer or by cheque.

    Delivery or payment of the Prize is subject to the winner providing personal identification and / or proof of address and to internal compliance checks. The Prize is non-transferable and cannot be exchanged. Payment of the Prize may take up to 28 days.

    Where, it emerges after the Prize has been awarded that the entrant was in breach of these terms and conditions, we reserve the right to withdraw the Prize from that winner and they will not be entitled to any further reward or remuneration. We reserve the right to exclude individuals who breach our terms and conditions from entering our competitions.

    ITEM 11: DATA PROTECTION

    By entering the competition, you are automatically consenting to receiving marketing communications from us via SMS text message. You can opt out of this at any time by texting: STOP to 61025. This will be charged at your standard network rate but if you do not wish to receive any marketing communications you will need to do this after each time you text us to re-enter the competition. Your personal data will (regardless of whether you opt-out) always be used to process your entry. For further information on this, please see our general terms (link below) and our privacy policy at: http://www.bauerdatapromise.co.uk/.

    ITEM 12: INTELLECTUAL PROPERTY AND CONSENT

    We will sometimes (at our discretion) telephone entrants and ask them to speak on-air. You have the right to refuse. If you consent, your voice will be recorded and you consent to this recording being used on our radio broadcasts. You agree that we will own this recording and that a copy of it will be stored for further exploitation, which may include promotion. You will not be put through to speak on-air if we think you are driving illegally, intoxicated, likely to swear, or otherwise offend our listeners. Whilst on air for the purposes of this competition you must not use foul language, swear, say or do anything defamatory or illegal or say or do anything which would damage the reputation of Bauer, is offensive or inappropriate or which would cause us, or our listeners, harm. Failure to comply will result in disqualification, and if you have won the prize, this will be forfeited.

    ITEM 13: OTHER CONDITIONS

    We will only accept entries that comply with our terms and conditions and we may disqualify you if we know or suspect that you have breached them. Our decision on the selection of the winner is final and we won’t engage in any correspondence or discussion about this or about the operation of this competition. We are not responsible for any network or technical issues you experience, such as latency of your mobile phone network, which may delay or prevent your participation or cause you to lose the competition if on-air. We have the right to cancel, amend, terminate or suspend this competition if forced to do so due to circumstances outside our control.

    ITEM 14: CONTACT DETAILS

    The promoter of this competition is Bauer Radio Limited (Media House Peterborough Business Park, Lynch Wood, Peterborough, United Kingdom, PE2 6EA; registered no. 01394141). If you’ve got any questions, please email smshelp@bauermedia.co.uk or write to: David Walker, Bauer Media, PO Box 271, Inverness, IV3 8UJ – you should put the competition name in the subject line. We can’t consider any queries made more than 14 days after the date the winner is announced.

    Full T&Cs apply. Please see https://www.bauerlegal.co.uk/competition-general-terms-and-conditions

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